![]() ![]() As a result, if the folder is accessible to “Everyone”, a domain username and password will still need to be entered in the update setup section.ĮSET Endpoint Security reports an error connecting to the Mirror server – Communication on the port defined for accessing the HTTP version of the Mirror is blocked.ĮSET Endpoint Security reports an error while downloading update files – Likely caused by incorrect specification of the update server (network path to the Mirror folder) from which local workstations download updates. “Everyone” does not mean any unauthorized user, it just means that the folder is accessible for all domain users. The second email contains details about your License Key (XXXXX-XXXXX-XXXXX-XXXXX. If the Mirror server is accessible to “Everyone”, please be aware that this does not mean that any user is granted access. The first email contains information about the ESET Business Account portal. For example, Domain/Username, or Workgroup/Username, plus the corresponding Passwords. Make sure that the authentication data is correct and entered in the correct format. The username and password are used to grant access to the update server, from which the program will update itself. The contents of the folder should be displayed.ĮSET Endpoint Security requires a username and password – Likely caused by incorrect authentication data (username and password) in the update section. To verify the folder, click the Windows Start menu, click Run, enter the folder name and click OK. Below is an overview of the most frequent problems which may occur during an update from the Mirror:ĮSET Endpoint Security reports an error connecting to Mirror server – Likely caused by incorrect specification of the update server (network path to the Mirror folder) from which local workstations download updates. In most cases, problems during an update from a Mirror server are caused by one or more of the following: incorrect specification of the Mirror folder options, incorrect authentication data to the Mirror folder, incorrect configuration on local workstations attempting to download update files from the Mirror, or by a combination of the reasons above. The Username under which your computer is registered is stored in the About section, which you can view by right-clicking the system tray icon. You will see the public license ID used to identify your license to ESET Support. The Username under which your computer is registered is stored in the About section, which you can view by right-clicking the system tray icon. To do so, click Help and support > Change license in the main program window. To do so, click Help and support > Change license in the main program window. You can change your product license at any time. If you have a Username and Password used for activation of older ESET products and do not know how to activate ESET Endpoint Security, convert your legacy credentials to a License key. ![]() You can also use this option if you would like to activate this client at a later time. For more details about generation of an offline file see the ESET Business Account Online user guide.Ĭlick Activate later if your computer is a member of managed network and your administrator will perform remote activation via ESET Security Management Center. The number of offline licenses will be subtracted from the total number of available licenses. If a license allows you to download an offline license file (.lf) that file can be used to perform offline activation.
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